Last night, DA experienced a chiller failure which caused several of their servers to overheat. While they are back up, they are still experiencing secondary problems as a result of that. For example, some people cannot even log in, and I cannot update my Sta.sh at the moment, so I'll give it a day or two and see how it goes.
My suggestion on this is don't put in a Help Desk ticket for now. Give them a little time first. The message on this reads below:
"UPDATE: DeviantART's main datacenter -- the facility where the majority of our servers are housed -- experienced a chiller failure, resulting in the overheating of some servers. The chillers have since been brought back online, but deviantART.com will continue to encounter errors while server temperatures return to normal. Again, we sincerely apologize for the inconvenience and thank you for sticking with us."